Should their product break down, the customer is entitled to have it repaired or exchanged by the brand's distributor. The warranty varies from retailer to retailer: it is generally 2 years for the major chains (with a possibility of extension to 5 years).
Please contact your retailer.
If you do not know a repairer, you may be able to contact the manufacturer's after-sales service on +33 (0)9 69 39 25 25.
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